About Us: Hyperscayle is a revenue operations advisory and implementation firm. We help companies grow and scale by streamlining how marketing and sales work together across the lead-to-cash lifecycle. We implement best-in-class marketing automation and CRM systems and offer strategic advice to make processes better so that people across teams can measure and improve how they impact revenue. We have expertise in a wide range of marketing and sales technologies, including all parts of the Salesforce and HubSpot ecosystems, Openprise, and Marketo.

We are in search of an experienced Senior Salesforce Consultant who will be a trusted advisor to our clients. They focus their talents on implementing best-in-class sales and marketing systems, as well as helping our clients improve their business process.

The Hyperscayle team gets seriously passionate about the potential of RevOps to make a measurable difference to the companies - and the people - we work with. We've lived in their shoes, so we feel genuine joy when we help other marketing, sales and operations leaders succeed. We value team members with the same enthusiasm and clear point of view. We are also looking for someone who has excellent technical skills and can understand the business problems our clients are trying to solve.

You're a great fit for this role if you question the status quo and provide new suggestions to create better business results - for us and our clients and feel comfortable in a client facing role to drive the business process conversations and maximize the value that CRM solutions provide to their business.

The above statements are intended to describe the general nature and level of work being performed by people assigned to the job. They are not intended to be an all-encompassing list of all responsibilities, duties, and skills required of personnel so classified. Reasonable accommodations to essential functions of the job will be made if necessary.

What You Will Do:

Support clients by driving solutions with the greater business goals in mind
Daily administration and support of client Marketing or CRM database including but not limited to managing multiple user setups, profiles, and roles, customization of objects, fields, record types, page layouts, and validations
Work with Leadership, Operations, Sales, Marketing, and the end-users to create and manage complex automations
Develop and create customized reports and dashboards dependent upon clients' needs and business objectives
Stay current of new features and functionality to provide recommendations for process improvements
Keep system users informed about system functionality and enhancements
Provide technical support to system users
Log identified system problems and track progress through resolution
Create and maintain documentation on processes, policies, system configuration and help related materials for users

Your knowledge, skills, and abilities:

College degree or equivalent work/technical experience
5+ years experience in Salesforce
2+ years experience working directly with business stakeholders to achieve results
Salesforce Specialist certification - Salesforce Service Cloud
Understanding of relational databases and data integration tools
Ability to mentor, train, and develop others in a team environment
Excellent communication and analytical skills
Close attention to detail
Ability to work independently, as well as part of a team, on multiple projects
Understanding of Sales and Marketing workflows and business process
Understanding of marketing automation
Ability and willingness to learn new technologies and continually expand skills
Only resumes submitted in English will be considered

What would make you an outstanding candidate

Experience working with Zendesk
Excellent communication skills

- Why Hyperscayle?

Access to medical, dental, and vision insurance through Cigna with the majority of the employee cost covered by the employer
Employer funding to HSA accounts and FSA access
Access to a 401(k) through Vanguard with a guaranteed employer contribution
Flexible vacation policy that allows you to manage your schedule and rest and recharge when you need to
11 holidays with flexibility based on what is important for you and those you love
Family-friendly benefits, including 16 weeks off for Maternity leave, 8 weeks off for non-birthing parent leave, employer-paid short-term and long-term disability, employer-paid life insurance, and access to additional life insurance, hospital coverage, accidental coverage, discounted mental health support, and more
Support on individual development through certifications, continued learning, conferences, and more.

We are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know. Hyperscayle fosters both personal and professional growth. We offer a competitive salary set according to your experience. For our Mexico team members, we provide major health and life insurance plans with the option to enroll in our competitive medical check-up and car insurance policies. Hyperscayle has additional generous benefit offerings including employer contributions to savings fund, a 30-day Christmas bonus, flexible time off, and an extended maternity/paternity leave. We value diversity, inclusivity, and supporting our employees so they can enjoy all aspects of life.

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